This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.


Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Is this course for me?

This course is for individuals who are seeking a new career within the aged care sector, particularly in leisure and lifestyle.


The qualification will allow you to work with people various ages and abilities and in various settings.


Personal Care Assistant

Home and Community Care Worker

Disability Support Worker

Respite Support Worker

Entry Requirements

Be at least 18 years of age

Obtain a police clearance prior to starting placement

Be able to undertake repetitive movements on placement

Undertake a Language Literacy and Numeracy assessment


This course will take approximately 10-12 months to complete depending on prior experience and educational achievements

Delivery Mode

Virtual face to face training

Self-paced study
Online discussion forums

120 hours of practical placement experience

What do we provide?

All the learning material that's necessary for you to complete your course

Your own student email account
Access to The Microsoft Office Suite
Access to the online Industry Community Hub

We locate placement for you, somewhere that is convenient

We provide you with a discounted police check


We assess in a number of ways which can include case studies, written and verbal questioning, roles plays. research and more.

Payment options

Industry Currency offers flexible weekly or monthly payment plans which can suit any budget.


Your exact instalments will depend on your chosen duration of study and prior experience and credit transfers.

Industry Currency uses an external merchant provider to facilitate collection of payments. This can result in additional charges for missed or failed payments. You will be required to complete a Direct Debit Request (DDR) during the enrolment process, which will include all of the fees and charges relating to collection of payment.

All courses require a $100 non-refundable deposit to cover administrative costs. This is included in the cost of the course.

What will I be Learning

To achieve this qualification, you will be required to study and be deemed competent in 10 Core units and 7 elective units of competency.


Industry Currency currently offers 2 streams for this qualification, depending on the specialising you are hoping to achieve, will depend on the stream you choose

Core units

All streams will be required to achieve the following 10 core units


Work legally and ethically


Work with diverse people


Follow safe work practices for direct client care


Communicate and work in health or community services


Provide individualised support


Support independence and well being


Recognise healthy body systems

Stream one – Ageing specialisation


Respond to suspected abuse


Meet personal support needs


Facilitate the empowerment of older people


Provide support to people living with dementia


Facilitate the empowerment of people with disability


Comply with infection prevention and control policies and procedures

Stream two – Disability specialisation


Contribute to ongoing skills development using a strengths-based approach


Follow established person-centred behaviour supports


Support community participation and social inclusion


Facilitate the empowerment of people with disability


Work with people with mental health issues


Comply with infection prevention and control policies and procedures

About Placement

In order to complete this course successfully, you will be required to complete 120 hours of practical experience within an aged care facility.

Industry Currency have a great network of facilities and will locate placement on your behalf and place you somewhere close to home.

Practical placement is a great opportunity to demonstrate what you learned, create a great network of working professionals and have the opportunity to show future employers what you are capable of doing.

Practical placement does not guarantee a job.

Important information

You must have a clear police clearance when starting placement

Placement shifts are usually 7am to 3pm or 2pm to 10pm

You may be required to travel up to 30-minutes to get to placement

You will be supplied a polo shirt and a badge for placement

Recognition of Prior Learning

All students can use previous work experience and apply this to their studies to reduce the cost and time it takes to gain your qualification.

Just speak with your Learning Support Officer who can help you with this.

Nationally Recognised

Industry Currency is responsible for training and delivering your qualification.

We do this through our partnership with Skills Recognition International RTO 32373, who are ultimately responsible for issuing your nationally recognised qualification.








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